Position 1: Retail Operations Executive 

To improve sales through excellent customer service, knowledgeable product advisory or recommendations and proper inventory control.

Responsibilities:

1. Attend to customers’ needs and enquiries.
2. Check communication book and follow-up outstanding issues.
3. Provide after sales service and follow-up attention.
4. Sales for section and cross-selling whenever possible.
5. Conduct product demonstration on weekends and public holidays.
6. Housekeeping
7. Check stock for order list and pick list
8. Replenish stock, conduct stock take and update bin card.
9. Check price and promotion updates on EPB system

Requirements:

1. Be attentive to customer enquiries.
2. Must be sales orientated and understand customers’ needs.
3. Good product knowledge.
4. Willingness to learn.
5. Must be computer literate.
6. Dependable and hard working
7. Basic Math skills
8. Ability to work retail hours and on weekends.
9. Retail Experience is an advantage.

 

Interested candidates are invited to send their CVs to hr@tottstore.com